Coronavirus Outbreak: What real estate managers need to know including most recent HUD guidance

Date: April 29, 2020
Time: 01:00 PM ET
Duration: 60 Minutes
Speaker: Paul Flogstad



The Covid-19 outbreak has changed our lives. We have had to change many things about how we live day to day. In light of this pandemic there are many questions especially for owners and residents of multifamily properties.

We must be cognizant of all the changes we need to make. These changes are evident in the general operation of the properties and the relations between management, maintenance and the residents. We also have to be concerned with compliance from a HUD perspective and how we comply with HUD regulations.

Join this session by expert speaker Paul Flogstad, where he will discuss the most common questions and doubts arising in everybody’s mind especially the maintenance staff’s and the latest HUD Guidelines in this outbreak of COVID-19 pandemic.

Session highlights:

·  How to handle maintenance requests
·  How to protect multifamily staff
·  How to proceed with leasing tour and meeting resident and prospects
·  Leasing office
·  Resident events
·  Staffing Considerations
·  Collecting rent
·  Pending evictions
·  Resident Infection
·  Understanding Legal Liability and Obligations
·  How to prevent the spread of the virus
·  Late payments and flexibility
·  Senior Housing
·  Communication with tenants
·  Plus we will discuss 10 ways to keep residents engaged during Covid-19

Benefits of Attending Session:

We will discuss all facets of property management with the numerous accommodations that need to be made because of this crisis. How do we handle maintenance requests to how do we staff our property?  Are there ways we change when it comes to rent collection? How about evictions?

These and other topics as well as HUD’s most up to date guidance on how to handle program compliance. This course will cover all aspects of fair housing for maintenance personnel as well as numerous tips on proper procedures. The goal of this seminar is to keep maintenance staff in compliance with HUD laws on fair housing

Who Should Attend:

·  Property Managers
·  Property owners
·  Housing Authorities
·  Maintenance staff
·  Tenants


Paul Flogstad
Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.

Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.